At PurBalm.com, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.PurBalm.com) and interact with our services. By using our website and providing us with your information, you consent to the practices described in this policy.

1. Information We Collect:

   • Personal Information: When you make a purchase or create an account on our website, we may collect personal information such as your name, email address, shipping address, and payment details. We only collect information that is necessary to fulfill your orders and provide you with a seamless shopping experience.
   • Usage Information: We may collect non-personal information about your interaction with our website, such as your IP address, browser type, device information, and browsing patterns. This information helps us analyze trends, administer our website, and improve our services.

2. Use of Information:

   • We use the personal information you provide to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
   • We may use your email address to send you promotional offers, newsletters, and updates about our products and services. You have the option to opt-out of receiving such communications.
   • We may use non-personal information for statistical analysis, website maintenance, and to enhance your browsing experience.

3. Information Sharing:

   • We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted service providers who assist us in operating our website, processing payments, and delivering products to you.
   • We may disclose your information if required by law, to protect our rights, or to comply with a legal process.

4. Data Security:

   • We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
   • While we strive to protect your personal information, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

5. Cookies:

   • We use cookies, which are small text files stored on your device, to enhance your browsing experience and collect usage information. You have the option to disable cookies through your browser settings, but this may affect certain features of our website.

6. Third-Party Links:

   • Our website may contain links to third-party websites or services that are not controlled or operated by us. We are not responsible for the privacy practices or content of such websites.

7. Children's Privacy:

   • Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

8. Updates to the Privacy Policy:

   • We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.

If you have any questions or concerns about our Privacy Policy or the protection of your personal information, please contact us at purbalm.com@gmail.com.

Last Updated: 3/27/25